Terms & Conditions

Overview & Privacy Notice

These terms apply to all Users who access the Pumpa Platform (the Application, the website www.pumpa.in) and any other associated applications, products, and services operated by Yaclass Tech Private Limited. Please read and understand this Policy before submitting any Personal Information.

By submitting Personal Information you expressly consent to the collection, use, processing, and storage of such information in accordance with this Policy and applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

Third-party websites or applications linked from our services may place cookies, collect data, or request personal information. The Company is not responsible for third-party privacy practices or content. Inclusion of links does not constitute endorsement. We encourage you to review third-party privacy policies.

We have implemented reasonable technical and organizational safeguards to protect Personal Information from unauthorized access, misuse, disclosure, alteration, unlawful destruction, or accidental loss, in line with the DPDP Act.

We will not use, share, or transfer your Personal Information except as described in this Policy or as required under applicable law. You have rights to access, correct, and withdraw your consent; requests will be processed in accordance with the DPDP Act.

By registering, booking a demo, or subscribing, you agree to this T&C. If you do not agree, please do not use the Application. For questions, contact: support@yaclass.in.

1. General Provisions

• The Application and Services are provided for personal and non-commercial use only. Other uses are prohibited without our written consent.
• You may download, install, and use the Application free of charge. Certain Services, including subscription plans, are chargeable.
• The Company may update these T&C, introduce new features, or revise pricing at any time. We will not charge you without obtaining your explicit consent.
• You may receive notifications about changes to T&C, new features, and important security updates.

2. Eligibility

• You must be at least 18 years of age to enter into financial transactions.
• If you are under 18, you may only use the Application and Services with parent or guardian consent. All purchases must be made by a parent/guardian.

3. Demo and Communication Consent

By providing your mobile number and booking a demo, you expressly consent to receive calls, SMS, WhatsApp messages, and emails from our advisors to schedule demos, explain products, and discuss enrollment.

You may withdraw this consent at any time by replying STOP to SMS/WhatsApp or emailing support@yaclass.in.

You will still receive service-related communications (class reminders, invoices, security notices) while you are subscribed.

4. Subscriptions, Payments, and Refunds

• Services are provided on a subscription basis (monthly or as specified at purchase).
• Payments are processed through secure, RBI-compliant third-party payment gateways. The Company does not store full card or UPI credentials.
• Refunds, if applicable, are subject to the refund policy displayed at purchase.

5. User Liability

• You are responsible for keeping your login credentials secure and managing your profile settings.
• You may not share accounts, impersonate others, or misuse the Application.
• You must comply with all applicable laws and respect intellectual property rights.
• If violations are detected (including fraudulent activity or misuse), the Company may restrict or terminate your access immediately.

6. Company Liability

• The Application requires internet connectivity. We are not responsible for connection issues or operator fees.
• The Application and Services are provided “as is”, without warranties of any kind.
• We are not responsible for errors, device incompatibility, downtime, or third-party actions.
• To the maximum extent permitted by law, the Company is not liable for indirect or consequential damages, including loss of data, missed classes, or interrupted service.

7. Intellectual Property

All intellectual property rights in the Application, including software, design, educational materials, videos, trademarks, and logos (“IP Assets”), are owned by or licensed to the Company.

You are permitted to use IP Assets only for personal learning through the Application. Copying, reproducing, redistributing, modifying, or reverse-engineering any content without prior written permission is strictly prohibited.

8. Marketing and Testimonials

With your consent (and, for minors, parental consent), the Company may use live class snippets, testimonials, photos, and outcomes for marketing purposes. You may withdraw this consent by contacting support.

9. Termination

The Company reserves the right to suspend or terminate your account if you:

• Violate these T&C,
• Misuse the Services, or
• Engage in unlawful or fraudulent activity.

10. Governing Law and Jurisdiction

This T&C is governed by the laws of the Republic of India. Courts in Chennai, Tamil Nadu shall have exclusive jurisdiction over disputes.

11. User Consent

By registering, booking a demo, or subscribing, you expressly agree to provide your personal data to the Company and consent to its processing in accordance with the Privacy Policy.

12. Contacts and Notifications

We may send you alerts and important notifications related to your use of the Application.

For queries or grievances:

• Email: support@yaclass.in
• Phone: +91 44 42045308